Mental Health FAQ

Question
Q: What training do the Family Health Team's Counsellors have?
Answer

Our Counsellors have all earned degrees, usually at the Masters level, in social work, psychology, or a related field.

Question
Q: Who can access counselling services?
Answer

Counselling is offered to patients of Family Doctors associated with the GBFHT in Collingwood, Wasaga Beach, Creemore, Stayner, and Clarksburg.

Question
Q: How much does it cost to see a Counsellor?
Answer

All FHT services are covered by the Ontario Health Insurance Plan (OHIP.)

Question
Q: How many sessions are available to me?
Answer

Counsellors at the Georgian Bay Family Health Team are mandated to provide short term counselling services: this means that each patient has a maximum of 10 sessions available to them.

Question
Q: How long will I have to wait for service?
Answer

Our health team often has a wait for our services up to eight weeks long.   We will work with you and your Family Doctor to ensure that service is offered as quickly as possible.  After being referred, you will be required to complete an intake appointment to place you on the waiting list, ensuring that more urgent matters receive attention first.   Your patience and co-operation is greatly appreciated.

Question
Q: What should I do if I, or a family member is in crisis?
Answer

If you or a family member feels they are in crisis you should either go to your local emergency room, or call the Mental Health Crisis line at 1-888-893-8333.   Children and youth can access help by calling the Kid's Help Phone at 1-800-668-6868.

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